2020 Conference Presentations and Roundtables

Keynote Speakers

Lisa Taylor, President, Challenge Factory

The Talent Revolution: Shaping the Future of Work
Lisa Taylor’s early career was spent working alongside colleagues tasked with introducing global executives to the potential the nascent Internet presented. From these early days, embedded within technology teams, Lisa saw first-hand how workplace revolutions start, catch hold, grow and evolve. A decade later, Lisa was a country-level manager responsible for a consulting workforce of more than 130 professionals with an average age of 48 and an average tenure of 17 years with the company. This workforce was not interested in the career management tools and options available to them. They were approaching work and life differently and, as a result, revolutionizing career paths and patterns for all.

From this foundation, Lisa has emerged as one of North America’s leading career development focused future of work experts. As the President of Challenge Factory, based in Canada, Lisa works with policy-makers, industry associations, post-secondary institutions, corporations, communities and individual career changers across North America integrating research into innovative practice. In this keynote address, Lisa will share how career development is the answer to many of the questions being posed about the future of work, jobs and skills. Citing international examples and challenging audiences to think differently, Lisa highlights that as career development professionals your role in shaping a world of work where future generations thrive is not a passive activity. Career development professionals are the trailblazers, resources and critical voices needed, now more than ever. Are you ready to shape the future of work?


Patricia Arredondo, Ed.D., NCC

The Urgency for an Inclusive Diversity and Social Justice Mindset in Career Counseling and Coaching
Marginalization of individuals and groups based on intersecting social identities has led to disenfranchisement in education and employment opportunities. Research on the selection of White over Black candidates, lower pay for women, and meritocracy as a false premise for career advancement points to the social justice mindset required for career counseling and coaching. The pipeline into higher education today is largely comprised of Latinx youth of non-immigrant status, women, first generation students, and those from low to middle SES. These groups have often been overlooked or stigmatized because of their perceived differences. These are social justice issues. In 2020 and beyond, career counselors and career professionals will have multiple opportunities to engage with a range of clients with intersecting social identities in varying contexts, from community colleges to senior centers. Not only are these times for deepening our cultural competency development, but these realities also open pathways to renewal and inspiration.


Dr. Rosie Davis

Inspiring Innovation, Promoting Social Justice, Increasing Diversity in Career Practice: Creating Spaces for All Voices
This talk will explore the impact of current social conditions on the need to change theories and practices in the delivery of career services to all segments of the population.


Presidential Choice Live Events

Current Trends in Diversity Recruiting Practices
Through understanding current trends in diversity recruiting practices, career service practitioners can advocate for students from diverse backgrounds to join in workplaces that support their professional development and well-being. This session focuses on companies diversity practices and wellness initiatives and the implications of these initiatives for career service practitioners.
Nicole Noble, Logan Winkelman, and Ashley Penner, Texas Tech University


Reframe Your Career Game: 5 Shifts Required of 21st Century Career Practice
The current world of work is expanding and changing at a faster pace each day. These dynamic changes require career practice to adapt. This session will present 5 practical changes to adapt current practice to new conditions including a focus on the creative, humane, cross-cultural, socially just, and wellness.
Brian Hutchison, The Career Guy and Janet Wall, CEUonestop.com and CareerPlanningAcademy.com

Some Assembly Required
Career construction counseling provides a means for people across life's diverse spectrum to use work to actively master what they passively suffer. Integrating theory and practice, this session engages participants in learning and practicing career construction counseling and its core method of the career construction interview to increase their knowledge and skills in its use. Designed for a general audience.
Kevin Stoltz, University of North Alabama; Susan Barclay, University of Central Arkansas


Supporting Unemployed Mid-to-Late Career Adults through the Lens of Schlossberg's 4-S Transition Model
Unemployed adults in their mid-to-late careers struggle with a variety of issues beyond trying to secure new employment. In this session, attendees will learn about some of the unique needs of this population, as well as strategies for supporting this population through the lens of Schlossberg's 4-S transition model.
Jackie Peila-Shuster and Kristen Tandy, Colorado State University

Pre-Recorded Events

(5) Applying the Legislative Process to Inspire Innovation, Increase Diversity, and Promote Social Justice in Career Practice
This interactive session will provide an update of the NCDA 2020 Govermental Relations and legislative priorities as well as how members can become more involved in their states to support these initiates promoting Career Development experiences to youth and adults in all phases of their career development.  During the Q/A portion, members will have an opportunity to interact with the NCDA lobbyist to share issues, concerns and discuss state and national strategies promoting the NCDA mission.
Diana Bailey, NCDA Governmental Relations Committee; Jason Ortega, LobbyIT; Natalie Kauffman, KauffmanNCareers; Niel Carey,  ; Rae Stout, University of Colorado Boulder


(6) Behind the Build: Designing a Low Cost Career Readiness Platform for Any Student, Anywhere
Are your students career ready?  Learn how a university career center created a virtual career readiness and university badging program from the ground up and leveraged existing university programs to increase the participation of diverse clientele.  Facilitate the competency conversation through innovative technologies and inclusive partnerships on your campus.
Emily Kennelly, Florida State University Career Center; Erica Stallings, Florida State University Career Center


(7) The influence of ACES in Career Development: Mediation of Emotional Regulation and Handicapping Behaviors
Adverse childhood experiences (ACEs) have pervasive negative impacts on individuals' lives, including career development. The presenter will present research that explored the relationship between ACEs, emotional regulation and behavioral challenges. The presenter looks to forward the discussion on trauma-informed career counseling by examining counseling considerations with this population.
Jiwon Kim, University of Iowa; Jan Powers, The University of Iowa


(8) International Students and Curricular Practical Training (CPT): What Career Development Professionals Need to Know
Have you ever had questions about helping international students find internships and the immigration process they need to manage along with a traditional internship search?  Or, if an international student has a cooperative experience or practicum for course credit, how does the student manage that process?  Come attend this session and learn about the Curricular Practical Training (CPT) process, and how to assist your students step-by-step.
Mason Murphy, Texas State University


(9) Beyond Engagement: Supervising New Professionals with Non-counseling Career Backgrounds from Hiring to Retention
In higher education settings, those tasked with career counseling often present with diverse professional and educational backgrounds, ranging from recruiting, HR, and beyond. This presentation will provide a framework for training and supervising individuals, from peer advisors to full-time staff, for whom professional counseling is a new role.
Ana Clara Blesso, University of Connecticut; Sara Gould, University of Florida, Career Connections Center


(10) Promoting Social Justice for the Career Development of International Students in a Climate of Uncertainty
Using the NCDA International Student Services Committee's research and the presenters' professional experience, this presentation will identify multicultural and social-justice counseling skills and advocacy strategies for career counseling with international students. Participants will apply these strategies to a program or case sample, and learn about resources for more professional development.
Elif Balin, San Francisco State University; Yangyang Liu, Penn State University; Ellen Zold Goldman, Northeastern University; Sharena Cotellesse Payne, American University Career Center; Arame Mbodj, Stanford University; Rose Xu, Purdue University


(11) Downward Mobility and Career Loss in Adult immigrants and Refugees
Nearly 14% of the U.S. population was born in another country. Refugees and immigrants may experience post-migration stressors that include struggles with maintaining economic stability caused by downward mobility and career loss. In this presentation we will describe assessment and interventions to aid this population through the post-migration experience.
Isabel Farrell, Wake Forest University; Dareen Basma, Palo Alto University; Rachael Marshall, California State University, Sacramento


(12) Practical Resources for Career Development Practitioners and Educators
How easy is it to integrate practical resources into daily work? Every day, 24/7 in fact, NCDA offers practical resources that can assist you in inspiring and empowering your clients/students. The only problem might be identifying these resources when you most need them. Here is your expert guide to NCDA resources, specifically the award-winning website.
Melanie Reinersman, NCDA


(13) Trauma-Informed Practice in Career Counseling: Building Hope and Resilience for Systemic Change
Trauma can affect career development across the lifespan. This presentation explores connections between career, trauma-informed practice, social justice advocacy, and collaboration for systemic change.  Presenters will provide examples of trauma-informed practice used in different settings. A strengths-based model of resilience will be discussed that integrates trauma-informed approaches with career counseling.
Jan Powers, The University of Iowa; David Duys, The University of Iowa; Carol Smith, Viterbo University


(14) More Innovative and Informative Than Ever! The Accessibility and Applicability of Assessment
Comprehensive is the keyword that describes the 7th edition of NCDA's assessment book. The dual resource shares the same title, A Comprehensive Guide to Career Assessment, as well as expert reviews of four categories of tools. Learn the differences, meet panelists from each constituency, and see how this innovative assessment resource applies to your daily work.
Melanie Reinersman, NCDA; Emily Bullock-Yowell, University of Southern Mississippi ; Evan Faidley, Kent State University; Chad Luke, Tennessee Tech University; Pamelia E. Brott, The University of  Tennessee, Knoxville; Courtney Warnsman


(15) Innovation, Imagination and Career Opportunities of the Future
This in-depth session explores how practitioners can help clients of all ages align themselves with the exciting new innovations taking place in a wide variety of industries. We will explore technological and non-technological innovations relating to the fourth industrial revolution, aerospace, agriculture and the health sciences.
Ann Nakaska, Constructive Career and Life Designs


(17) Examining the Effectiveness of Career Counseling for STEM Students
The STEM crisis is characterized by low rates of STEM professionals entering the workforce, high levels of attrition among STEM undergraduate students (Bottia et al., 2015), and underrepresented groups graduating at lower rates (Chen, 2014). This presentation discusses the effectiveness of career counseling for STEM students.
Diandra Prescod, Pennsylvania State University; Christopher T. Belser, University of New Orleans; Yusen Zhai, Pennsylvania State University


(18) Technology in Hiring: Does it Break Through the Bias or Create Inequity?
Did you know 95+% of Fortune 500 companies use applicant tracking systems (ATS) and video interviews use Artificial intelligence (AI) to score personality? Learn about hiring technologies and how they can perpetuate bias. Leave with resume, job search, and interviewing strategies to combat bias and improve results for all clients.
Marie Zimenoff, Career Thought Leaders and Resume Writing Academy


(19) Innovative and Collaborative Approach to Increase Diversity and Equity in Career Planning for First Generation College Students
Learn about the 4-pronged approach Santa Monica College's Career Services Center is taking to reach their Undecided Black and Brown students who currently have a drop out rate of 59% and 47% respectively. This approach is used with all Undecided first-time to college students as well.  For context, SMC typically has over 7,000 first-time to college students annually.  Learn how you can implement this comprehensive innovative and strategic plan at scale.
Vicki Rothman, Santa Monica College/Private Practice; Jenna Gausman, Santa Monica College


(20) Utilizing Career Retreats to Promote Vocational Discernment
Find out how private and state universities have taken a step beyond the traditional career development appointments and workshops to offer a unique overnight retreat experience for their undergraduate and graduate students. Utilizing a narrative therapy technique called, The Tree of Life, these career centers promote vocational discernment through self-reflection,  community building, and intention setting. Take aways include new resources and first-hand experience with The Tree of Life.
Yas Hardaway, Pepperdine University, Graduate School of Education and Psychology; Cathi Curen, California State University, Dominguez Hills; Nadine Souret, Pepperdine University


(21) The Quest for Career Resilience
Strengthening resilience is essential to navigating career/workplace success within dynamic organizations.  This workshop describes a Career Resilience Program for Kaiser Permanente employees that offers tools and perspectives for recognizing and embracing opportunities during challenging times. Services include a unique assessment with individual coaching; group sessions; and an engaging e-learning platform.
Michele DeRosa, Kaiser Permanente - Ben Hudnall Memorial Trust (BHMT); Jan Cummings, Kaiser Permanente - Ben Hudnall Memorial Trust (BHMT); Linda Hoopes, Resilience Alliance; Dave Rosenberg, Ben Hudnall Memorial Trust for Kaiser Permanente 


(22) Consult to Promote Social Justice and Self-Advocacy Innovation: Who You Are Matters, YouScience, and Purpose Statements
Explore how three campuses use career consultation to promote client voice, social justice, and clarification of next step possibilities for students and employees. Theory, research, and tips using the Who You Are Matters! game, YouScience aptitudes assessment, and purpose statements are reviewed for replication in private practice and on campus.
Rich Feller, Colorado State University; Mark Franklin, Career Cycles


(23) Be Inspired!  Get Ready to Explore Innovation and Social Justice with Past NCDA Award Winners
Have you ever wanted to chat with our NCDA award winners up close?  Come and learn about their wonderful contributions to the profession and be inspired by their innovation and efforts to promote social justice, measure success, and increase diversity in career counseling.
Sandra Sylvestre, Brandeis University; Amanda Cox, University of Illinois at Urbana-Champaign; Julia Makela, University of Illinois; Michael Stebleton, University of Minnesota - Twin Cities; Christian Chan, The University of North Carolina at Greensboro; Jody Patterson, Kent State University


(24) Keep Calm and Career On: Addressing Anxiety in the Job Search Process
Job searching can make you feel overwhelmed, frustrated, and other negative emotions that oftentimes our clients feel reluctant to acknowledge, much less address. Learn what the signs are and how to encourage self-compassion, mitigate shame, and empower your clients to feel more motivated in the job searching process.
Lillian Wang, The University of Texas at Austin; Marivel Leija, The University of Texas at Austin


(26) Combining Career Counseling and Academic Advising into a Collegiate Course
College students face a common dilemma - finding a major. At the University of Hawaii at Mānoa, we created a course, UNIV 340, to serve as a tool to assist students in exploring their career trajectory by focusing on interest inventories, career theories, and social justice through studying identity.
Matthew Eng, University of Hawaii at Mānoa


(27) Hair We Grow Again! Upward Mobility, Career Compromise, and Natural Hair Bias in the Workplace
There are more black women in the workforce than any other woman (Toossi & Joyner, 2018; Women's Bureau, U.S. Bureau of Labor Statistics, 2016). Yet, they are significantly underrepresented, far less likely than others to be promoted to manager, more likely to face everyday discrimination and less likely to receive support from managers (Hunter-Gadsden, 2018). While there might be many reasons for racial and gender inequality in the workplace, an emerging but recurring issue that black women face is natural-hair bias.
LaTonya Summers, Jacksonville University; Tonya Davis, Counseling@Northwestern University; Bilal Kosovac


(28) The Challenge Mindset: Inspiring Innovation to Transform Career Development
The concept of "growth mindset" has changed the education system by reframing our underlying beliefs about human potential. Inspired by this change, the concept of the "challenge mindset" is changing career development by reframing our beliefs about job titles and refocusing our energy on challenges to solve.  If you work with students of any age, you'll enjoy discovering the innovative, interactive "challenge mindset" activities that reimagine the way we prepare people for their future.
JP Michel, SparkPath


(29) Increasing Representation from Minoritized Populations within NCDA
Approximately 67% of NCDAs membership is Caucasian. Although efforts are made to increase diversity, percentages remain low. We will discuss ways to increase diversity by understanding (1) career challenges faced by underrepresented groups, (2) using career theory to conceptualize the problem, and (3) using specific strategies within NCDA leadership.
Diandra Prescod, Pennsylvania State University; Latoya Haynes-Thoby, University of Florida; Christopher T. Belser, University of New Orleans


(31) In Pursuit of Equity: Helping Latinx Students Explore Education and Career Pathways
Latinx are the largest ethnic minority in the U.S., but large gaps persist in Latinx participation in the post-secondary education. This session will explore strategies for helping Latinx students connect academic skills with future goals at an early age, so they are better prepared for success in education beyond high school and career.
Carmen Veloria, American Student Assistance; Mary Jo Marion, Worcester State University


(32) Career Transitions Caused by Chronic Illness: A Career Construction Perspective
This presentation will discuss the career implications of chronic illness and share the findings from a research study that looked at forced career transitions due to chronic illness and the use of the Career Construction Interview as an intervention to assist this population.
Julie Hill, Auburn University


(33) Bridging the Career Gap for New Transfer Students Transitioning from a 2-Year to a 4-Year College
Transfer students are a growing student body, even outnumbering first-years at many institutions. How can college career advisors best support their needs? Come hear about Bridge to Baruch, a program that prepares new transfer students before they even begin classes. Marketing strategies, outcomes, and faculty and employer engagement will also be covered.
Ellen Stein, Starr Career Development Center, Baruch College; Adia Tucker, Starr Career Development Center, Baruch College; Sandra Kupprat, Starr Career Development Center, Baruch College


(34) A Work in Progress:  An Innovative Job Fair Prep Program for Students
Join us to learn about "A Work in Progress", a job fair prep program at Western Nebraska Community College aimed at helping students stand out...in a good way.  Presenters will discuss the nuts and bolts of the program, how it's impacted students, and strategies for replication at your institution.
Tonya Hergenrader, Western Nebraska Community College; Mai Lee Olsen, Western Nebraska Community College; Amy Zitterkopf, Western Nebraska Community College


(35) NCDA Grant Writing: Opportunities for Funding and Tips for Success
Professional expectations of counselor educators secure external funding is becoming common. However, this is easier said than done. The presenters will provide information about the various NCDA grant opportunities, discuss tips for the preparation of the grant application, and how reviewers approach rating grant applications.
Carol Klose Smith, Viterbo University; Na Mi Bang, Indiana University Purdue University Indianapolis; Terri Tilford, Private Practice


(36) Career Infusion: From Start to Evolution
It is vital that college students engage in conversations about their career development early and often in their academic experience; yet so few institutions have truly integrated them into both the academic and the co-curriculum - is it even possible? At Rollins College, the answer is a resounding yes! Thanks to a Quality Enhancement Plan focused on academic advising and career preparation, and a strategic directive from campus leadership, we have developed a model that incorporates strong assessment measures and fully integrative, modifiable practices for both Student Affairs and Academic Affairs partners. Session participants will learn more about Rollins' plan, R-Compass, and will leave with workable strategies for adapting R-Compass approaches to their own campuses.
Tricia Zelaya-Leon, Rollins College


(37) How Career Mentors Empower Students to Win in a Competitive Market
Hamline University attracts modest, hardworking students. Forty-percent are first-generation college students. In a competitive metropolitan market, our students need to network confidently and convey competitive advantage to win opportunities. Our Career Mentor Program succeeds through 1) student ownership, 2) skill-building content and 3) personalized executive mentor support.
Kay Lillig Cotter, Hamline University; Pam Newcome, Hamline University; Thomas Schlick, Hamline University; Foujia Ahmed, Hamline University 


(38) Using Technological Innovations to Provide Opportunity Equity to Students in Career Courses: A Pilot
Due to the rising costs of career assessments and course materials, many students reported declining services that could help them identify appropriate career pathways. College of DuPage faculty piloted an innovative, technology-based product in their career development course to assess whether it could be a cost-effective alternative to textbooks and assessments.
Carla Johnson, College of DuPage; Ronda Ansted, Be the Change Career Consulting


(39) Pathway to Employment through Assessments
Many recipients of public assistance are not aware of their personal interests. Assessments can be a process of self-discovery, giving customers a framework for understanding themselves. Assessments help individuals identify their interests and extends their understanding of how interests can support academic and career success.
Roberto Perez, C2 Global Professional Services


(41) K-12 Essential Employability Skills - Via Career Curriculum and the Career Development Coordinator
Employers report new-hires lack the necessary essential employability skills needed. Learn from NC's Department of Instruction K-12 Career Development Consultant how the state is ensuring six Essential Employability Skills are embedded in the work of the school level Career Development Coordinator and career education curriculum for all students.
Amy Schroeder, NC Department of Public Instruction


(42) Fostering Student Self-Efficacy in Career Counseling: A Continuing Conversation
This presentation will highlight the value of a learning environment that fosters self-efficacy with students in career counseling courses. The presenter will reflect on career counseling teaching experience, review a quantitative analysis, and present five key ingredients for counselor educators teaching career development courses. Interactive discussion will be emphasized.
Terri Jashinsky, Mount Mary University


(43) [Person-]Environment Friendly Career Counseling: Differentiating Approach and Intervention by RIASEC Type
This session will provide evidence-based strategies for customizing career counseling by RIASEC type. The presenter will review pertinent research and share preliminary results of an original study on RIASEC code and student preference for career activities. Case scenarios will illustrate how to create person-[counseling] environment fit to serve diverse clients.
Carley Peace, Florida State University; Debra Osborn, Florida State University; Ivey Burbrink, Florida State University


(44) Facilitating the Career Planning of Post-Secondary Students with Social Anxiety
Social anxiety is becoming an increasingly large presenting concern among post-secondary students accessing both counseling and career services on campus.  This presentation will highlight salient literature, outline social anxiety and its impact on students' career planning, and outline best practices for individual and group intervention.
Anna-Lisa Ciccocioppo, University of Calgary


(45) Partnering Across Campus to Support Undeclared Students in Major Exploration
Transparent sharing of six strategies infusing major exploration across the campus. Strategies include career center led orientation workshops, customizable curriculum implemented by other offices, specialized transition courses, peer mentor led meetings, online learning modules, and campus partnerships. These strategies were designed to equip campus partners to better support undeclared students.
Courtney Gauthier, Western Carolina University


(46) Lifestyle Strategies for Professional Growth: How to Utilize Self-Care Methodologies to Successfully Navigate Finding a Job
You can't fill from an empty cup. Self-Care is a term that conjures up images of meditation, exercise, and sleep but what happens when collegiate environments make self-care difficult? In this presentation, participants will learn about the collaboration between the University of Pittsburgh's Career Center and Pitt's Healthy Lifestyle Institute to gain positive strategies in helping students prepare for the self-care challenges of the professional world.  Participants will leave this session with best practices to encourage developing a positive work/life balance that will assist and sustain students as they grow professionally in their careers.
Erin Wheeler, University of Pittsburgh; Brian Doyle, University of Pittsburgh


(47) Career Development in Adolescents: Illustrating Advocacy through Theory and Metaphors
This presentation will discuss advocacy in career development for adolescents through theory and metaphors.  The presenter will define Holland's Theory of Types and discuss innovative ways to utilize theory and metaphors from Sesame Street characters to effectively advocate for the given population.
Natasha Barnes, Delta State University; Tameka McIntyre,


(49) Bringing Teaching to the Street: Inspiring Social Justice and Action through Service Learning
This presentation will feature practical information for educators looking to develop service learning career counseling classes. We will discuss innovative strategies to teach students to build community partnerships and use data to design, deliver and evaluate career interventions that support individuals experiencing homelessness or living in poverty to successfully engage in the labor workforce.
Rebecca Michel, DePaul University


(50) How to Market Your Career Services with All the Noise Out There
Whether you are new to career services / private practice or have a few years under your belt, this interactive session will give you an overview of marketing and a number of specific tips on how to get your message out to your audience. Spruce up your marketing today!
Jim Peacock, Peak-Careers Consulting; Mark Danaher, Careers By Design


(51) Serving Clients in Recovery: Where Career Development and Addiction Recovery Best Practices Meet
With 164 million people worldwide battling substance use disorders, career professionals have an opportunity to support this population in their recovery with hope and strategy for jobs and careers. This session explores the convergence of career theory and practice with contemporary recovery research and approaches, while sharing stories of clients in recovery who have successfully found meaningful work.
Michelle Tullier, Tullier Consulting, LLC


(52) Families Living in the Crisis of Poverty:  A Guide to Moving Beyond a Livable Wage and Into a Career Pathway
Utilizing their expertise of career planning, the presenters will share how their organization has paved the way in SE MN for job seekers utilizing the Career Pathway concept.
Martha Thomford, Workforce Development, Inc., Southeastern Minnesota; Joseph Schaber, Workforce Development, Inc., Southeastern Minnesota; Jinny Rietmann, Workforce Development, Inc., Southeastern Minnesota


(53) Using Happenstance to Normalize, Validate, and Motivate Students
As an online instructor for a  Life and Career Planning course at a community college, the presenter will share some of the ways she has applied the happenstance approach to career decision-making in online classes, workshops and 1:1 sessions with students in higher education.  Participants will gain a background on the happenstance approach, followed by ideas and material used in work with students, including discussion prompts, assignments and media.
Julie Collier, Folsom Lake College


(54) Communication with Parents: Developing Allies to Support College Student Career Development
This session describes a medium sized university's specific efforts to promote beneficial parental involvement in supporting students' career development. Career services staff engage parents in multiple ways and at different times. The primary goal is to encourage student interaction with career development opportunities on and off campus.
Ken Harding, Bradley University


(55) So You Want to Help People: Exploration Strategies for Students Who Want to Promote Social Justice
When we ask students why they selected their chosen major or career, we often hear "because I want to help people." Many students are in career foreclosure (Marcia, 1966) or engaged in a truncated search (Gottfredson, 2004). Attend this session to identify interventions and resources that advance students' decision making.
Billie Streufert, Augustana University


(56) What is College? Supporting the Career and Life Plans of Teens from Marginalized Communities
Planning for adulthood is difficult for some teens from traditionally underrepresented communities. Let’s talk about how your perceptions about education, work and the economy influence how you advise others. This will expand your understanding of “college,” and help you to gain new perspectives on your role in decision-making processes.
Denise Felder, DeniseMpls Career Services


(59) College Career Course Outcome Research and Recommendations
This presentation will examine empirically supported best practices for designing and implementing a college-level career course. By analyzing previous and current career course strategies, practitioners can become more innovative in their use of career courses as an effective service delivery model for assisting college students in their career development.
Carley Peace, Florida State University; Ivey Burbrink, Florida State University


(60) LEADing Career Development Collaboration for the Benefit of NC K-12 Students and Beyond
How do you make labor market data easy to understand, and of value when working in career development? Learn how NC Department of Commerce and the NC Department of Instruction Career Development Consultant collaborate for the benefit of relevant career exploring for K-12 students and beyond.
Amy Schroeder, NC Department of Public Instruction; Jamie Vaughan, Labor and Economic Analysis Division; NC Department of Commerce


(61) Metamajors Pathway Advising: Innovation in Supporting Diverse Students with Academic and Career Exploration
This presentation examines a large Midwestern public university's experience in developing and implementing innovative metamajor programming designed to assist diverse college students with making well informed and cost-efficient decisions about academic major and career path selection. Best practices, program details, and next steps will be addressed.
Sarah Terry, University of Wisconsin-Milwaukee


(62) Overcoming the Difficulties: Career Resilience Training for Pre-Service Teachers
This study uses action research and invited 50 pre-service teachers as research participants. Based on London’s theory of career resilience (1983) , Edgar Dale’s Cone of Learning (1946) and Adler’s concept of encouragement(1946 ), the researcher constructed a career resilience training program to strengthen pre-service teacher’s understanding of resilience, skills to develop appropriate lesson plans, and their ability of applying resilience concepts in real-world situations.
Shu-Chen Wu, National Taiwan Normal University


(63) The Identity Capital Model: Purpose, Commitment, and Resilience during the Uncertainty of Transitions
The 21st century marketplace presents people with frequent and unpredictable transitions. The Identity Capital Model (ICM) offers one paradigm to explain how, in times of transition, people can develop a strong sense of self that provides a commitment to a life path, the ability to shift successfully between social contexts, and the resilience to conquer inherent obstacles. This session will explore the findings from a study of ICM and retention in master's programs and explore how the model can assist students and clients in developing strong and resilient identities as they face future transitions.
Tammison Smith, St Cloud State University


(64) YouTube Star is a Career: Connecting with Gen Z
Gen Z is entrepreneurial, money-conscious and technologically native. In this session we will talk about what that means for you and why the methods of career counseling that focus on jobs or industries as outcomes will not work for this generation. Learn how to talk to Gen Z as they explore their options.
Melissa McClung, LBD Careers, LLC


(65) The Ethics of Difficult Career Conversations from a Social Justice Perspective
When invited to rate the frequency of common ethical dilemmas, more than half of career practitioners named the tension between supporting and challenging clients' goals, making it the most common conflict reported by respondents (Cardoso, Taveria, Biscaia, & Santos, 2012). This tension can be especially common if clients are pursuing ambitious goals that require competitive employment or selective admission to educational programs. Attend this session for practical strategies to navigate this ethical dilemma and promote adaptability among clients.
Billie Streufert, Augustana University; Keley Smith-Keller, Mount Marty College


(66) Career Services for Asylum Seekers and Survivors of Torture that Align with the Asylum Process
Career practitioner presents trauma-informed career services for asylum seekers and survivors of torture (SOT). A five-phase service model across a one-year timeline parallels the asylum process and improvements in client wellbeing.  Case example demonstrates optimal use of services and importance of cultural humility with this population.
Linda Zimmerman, Boston Center for Refugee Health and Human Rights (Boston Medical Center)


(67) Promoting Career Development: A STEM Career Planning Course, Stress, and Career Search Self-Efficacy
This presentation will include data collected in an undergraduate STEM Career Planning Course. The purpose of this presentation is to share how STEM Career Planning Coursework can increase students career search self-efficacy and how stress can undermine students career search self-efficacy. The presentation will include longitudinal data.
Autumn Cabell, DePaul University


(68) Encouraging Student Professional Development through Targeted Programming: A Week-Long Model
The Career Center at the University of Pittsburgh has created a week-long programming model targeted at assisting and educating students with career readiness strategies within specific fields. The model focuses on compact and intense resources and programming to best serve a defined student population. Participants will leave this session with strategies for implementing this model to best serve students.
Michelle Yingling, University of Pittsburgh; Emily Bennett, University of Pittsburgh; Alyson Kavalukas, University of Pittsburgh


(69) Academic and Career Planning with Economically Disadvantaged Youth: A K-12 Approach
Socioeconomic status has been suggested by numerous researchers as having a pervasive influence upon the academic and career planning of students. The presenters will explore and discuss the challenges facing socioeconomically diverse students and provide specific ideas and suggestions in order to enhance your K-12 career development practices.
Carol Klose Smith, Viterbo University; Jiwon Kim, The University of Iowa; Darcie Davis-Gage, The University of Northern Iowa


(70) Career Design for Social Impact: Guiding Those Who Want to Make A Difference to Meaningful Careers
People who want to make a difference in the world are not always well served by typical career guidance, especially when there are no clear job titles that enable social and environmental impact. The goal of this presentation is to provide tools and strategies to serve these types of job seekers.
Ronda Ansted, Be the Change Career Consulting


(72) Using CBT in Career Counseling with Diverse Students at a Higher Education Career Center
College students frequently engage in repetitive, unproductive thoughts and behaviors that unintentionally thwart their academic and career success.  For students from diverse backgrounds, who encounter extensive unique challenges, these maladaptive behaviors can be particularly damaging. Career counseling practitioners can utilize Cognitive Behavioral Theory (CBT) to address this issue.
Nicole Noble, Texas Tech University; Logan Winkelman, Texas Tech University Health Sciences Center School of Health Professions; Ashley Penner, Texas Tech University Career Center; Xinyue Lei, Texas Tech University 


(73) Future Careers in the Post-Digital Era
Occupations will definitely revolutionize, as the world is moving towards post-digital era. This transformation will lead to disappearance of some careers, and new ones will be created. In this session, participants will have an overview on how careers are expected to change. Moreover, challenges and suggested solutions will be presented.
Abla Krouma, Abu Dhabi Vocational Education and Training Institute (ADVETI); Laila Kroma, Abu Dhabi University


(74) Peer Advising and Professional Graduate Students: Traditional Services and Less Traditional Integration
Explore how The University of Michigan School of Public Health utilizes graduate student peers to provide traditional career-related appointments and workshops as well as engages students in less traditional programming such as alumni networking events to promote career development goals.
Krystle Forbes, University of Michigan School of Public Health


(75) Improving the Work Environment for Individuals with ASD
Social initiation and communication deficits are hallmarks of autism. This presentation highlights the critical role of communication, via conversation, for individuals with autism within the work environment.  The ultimate goal will be the discussion of the anxiety virtually everyone experiences to a certain degree and to the extreme extent poor communication/conversational skills affects persons with autism spectrum disorder (ASD).
William Lane, Lane Education Consultant


(76) The Hypocrisy of the Sisterhood: The Quest for Female Mentorship at Work
Have you ever needed support at work and ended up feeling drained by a climate of competition and insecurity versus compassion and concern? In this session, the presenters will discuss the state of female mentorship in the workplace through the lens of Relational-Cultural Theory. Topics will include, developing healthy coping skills and abilities to ensure mentees are prepared to engage in mentoring relationships, where and when to seek professional mentorship, and what to do when healthy mentorship is not available in your workplace. Please join us for this compelling conversation and resource sharing session!
Leann Morgan, Walden University; Elizabeth Norris, Mercer University


(77) Assessing Readiness for Career Assistance to Improve Intervention Effectiveness and Client Access to Services
A key aspect of social justice is creating access to career services for a diverse range of individuals. This session highlights how readiness assessment can be used to quickly determine how best to serve individuals seeking assistance in a university-based career center that is open to the public.
Janet Lenz, Florida State University; Amy Kozlarek, Florida State University


(78) You Came in to Talk about Your Career, Now Let's Talk about What's Really Going On
Suicide rates continue to increase across race, gender, age, and ethnicity. Participants will receive a handout for how to conduct a suicide assessment during career counseling. Case scenarios will be discussed along with a sample coping plan, which can be modified for your setting with clients and/or trainees.
V. Casey Dozier, Florida State University; Tristen Hyatt, Florida State University


(79) Green Career Planning Toolkit: Helping You Help Students Prepare for Sustainable Jobs
Learn about a free, online Green Career Center featuring an annual two-day online conference, webinars, interviews, and more. View a demonstration of the Green Career Planning Tool for students of all disciplines, developed by the National Wildlife Federation based on the Cognitive Information Processing (CIP) approach to career development.
David Corsar, National Wildlife Federation


(81) Coming in from the Cold: Fostering STEM Career Pathways and Identities for Underrepresented Students
Undergraduates from underrepresented minority (URM) backgrounds face a myriad of challenges and opportunities as they explore career pathways, particularly in the competitive and "chilly" world of STEM. This presentation will highlight key strategies and best practices for fostering STEM career discernment and development for URM students at predominantly white institutions.
Michael Stebleton, University of Minnesota; Kelly Collins, University of Minnesota; Rashne Jehangir, University of Minnesota


(83) Women of Color Career Decision-Making and Satisfaction through Wellness and Resiliency: Using Happenstance Theory
Women of Color encounter many challenges that intersect with gender and racial identities. As a result, stressors can influence career, work decisions, and overall well-being. This presentation will focus on identifying systemic challenges and promoting wellness and resiliency techniques through the use of happenstance theory for work and career satisfaction.
Jonique Childs, University of Massachusetts Amherst


(84) Hashtags and Highlights: Engagement through Social Media in Higher Education
Learn how to innovate career services by utilizing social media to boost engagement! Follow this walkthrough of how to successfully create your own university career center's Instagram.
Lillian Wang, The University of Texas at Austin; Marivel Leija, The University of Texas at Austin


(85) Make 2020 Your Year to Earn an NCDA Credential
Members of the NCDA Credentialing Commission will discuss key points surrounding the qualifications to pursue a credential along with the application and assessment process. Many of your peers in career development have earned an NCDA credential. Attend this session to engage with members of the Credentialing Commission and get feedback on your questions and concerns surrounding the credentialing process.
Aaron Leson, NCDA


(86) The Future of Work: Helping Women Clients Make Successful Career Shifts
The world of work is changing at a rapid pace and our women clients will need new skills for career success. How do we best prepare women for the future of work? In this session, we will discuss the future of work and explore theories/strategies to navigate the changing workplace.
Lauren Daley, Catalyst


(87) 2030: The Workplace Revolution
The workplace is constantly evolving and changing, but every 30 years a new wave of technology transforms it. The combination of automation and AI will destroy not just jobs but potentially entire industries. Learn how to prepare students today for this new tomorrow!
Josh Davies, The Center for Work Ethic Development


(88) Enhancing a Career Studio Space to Service-peer Student Model in a Chinese University from Lessons Learned in the US
Career mentors in BYU (Provo, Utah) Career Services are dedicated when serving students. After a one-year exchange program, the career professional coming from Beijing will present how she applies the American student-peer-to-peer model in her university in Beijing. Learned lessons and new ways to do career development are the objective.
Zheng Wang, Beijing Sport University; Justin Jones, Brigham Young University; Alberto Puertas, Brigham Young University; Jodi Chowen, Brigham Young University 


(89) College Courses for Undecided Students: The What, How, and What If?
Learn the results of the Survey of Career Exploration Courses on College Campuses and learn from others who are teaching similar courses. Join a network of colleagues to continue learning and collaborating. Come prepared to share what you are doing in your career exploration course.
Doug Gardner, Utah Valley University; Amy Soto, Brigham Young University; Justin Jones, Brigham Young University


(90) 35 Interventions for Employee Career Development Integration: A Developmental Model and Its Use
How can you facilitate employee career development in organizational settings? The Employee Career Development Integration (ECDI; Yoon, 2020) model maps 35 interventions according to a job-based career lifecycle--exploration, entry, development, mastery, and exit. In this session, you will be able to assess the interventions that are being used at your current organization and identify interventions that your organization can introduce or strengthen.
Hyung Joon Yoon, The Pennsylvania State University


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